Store Policies

Returns & Refunds

We do not accept returns. However, if you have any issues with your order, please do not hesitate to contact us through our contact form or send us an email at everaftercandle@gmail.com. We aim to please! 

If you have ordered and wish to cancel your order and receive a refund, please do so within 24 hours of ordering. After this time, we can no longer cancel and refund your order. We apologize for the inconvenience.

Shipping & Taxes

Processing times are between 3-5 working days, unless specified differently in product info. 

All orders will ship tracked with PostNL. Shipping costs are determined by weight. Shipping times may vary between 2 - 15 working days within Europe up to 30 working days internationally.

Free shipping is automatically added for orders over €50 within the Netherlands (domestic), and over €75 to Belgium and Germany.

Our shop is located in the European Union. Because of this, we charge 21% VAT on all orders within the EU. International orders will not be charged. As per regulations within the Netherlands, all VAT is included in the price. Please note that international orders may be subject to customs delays and charges, for which the buyer will be responsible.

Payment Options

Currently we offer all major credit cards, Paypal and iDeal to pay for your order.

Wholesale Inquiries

We would love to work with you to create a product for your business. Please contact us through our contact form or send us an email at everaftercandle@gmail.com.